Company Info
Company Type: Large organization
Company Name: Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient border-less manner.
Size: 200 + Employees
Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient border-less manner.
1). Core Support Engineer
Location: Lekki, Lagos (Hybrid)
Employment Type: Full Time
The Role
- We are looking for a passionate junior engineer to join our core team. As part of the core engineering team, you will be responsible for designing, developing, and optimizing the fundamental services and infrastructure that power our innovative products.
- You will work closely with cross-functional teams to deliver high-quality and scalable software solutions that have a direct impact on our clients and business operations.
What Your Day-to-Day Activities Will Be
System Design & Architecture:
- Contribute to the design and architecture of core backend services and infrastructure.
- Collaborate with product managers, architects, and other stakeholders to align system design with business needs.
Development & Optimization:
- Write clean, maintainable, and efficient code using best practices for backend services and APIs.
- Optimize system performance, scalability, and reliability, ensuring low latency and high throughput for real-time financial applications.
Collaboration & Communication:
- Work closely with the DevOps, product, and data teams to ensure seamless integration and deployment of new features.
- Participate in Agile ceremonies and contribute to sprint planning, grooming, and retrospectives.
Problem-Solving:
- Tackle complex technical challenges related to transaction processing, security, scalability, and system performance.
- Troubleshoot, diagnose, and resolve performance and reliability issues in production environments.
Security & Compliance:
- Ensure that all code and systems adhere to regulatory standards, including security best practices and data privacy compliance (e.g., GDPR, PCI-DSS).
- Implement security measures to protect sensitive financial data and mitigate risks.
- Ensure personal information of customers, employees, and other individuals the company conducts business with is processed and protected in line with applicable data privacy policies, privacy laws, and global best practices.
Required competency and skillset to be a Waver
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
- Minimum 2 years of experience in software engineering, preferably in fintech or a highly regulated industry.
- Strong experience working with backend technologies, microservices architecture, and distributed systems.
- Expertise in one or more programming languages such as Java, Python, Go, or C++.
- Hands-on experience with cloud platforms (AWS, GCP, or Azure) and containerization technologies like Docker and Kubernetes.
- Familiarity with relational and NoSQL databases (e.g., PostgreSQL, MongoDB) and message brokers (e.g., Kafka, RabbitMQ).
- Strong understanding of API design, RESTful services, and event-driven architecture.
- Experience with fintech applications like payment gateways, trading platforms, or core banking systems.
- Knowledge of security protocols, encryption, and regulatory requirements (e.g., PCI-DSS, SOX compliance).
- Hands-on experience with CI/CD pipelines and infrastructure as code (e.g., Terraform, Ansible).
- Excellent problem-solving skills and the ability to work in a fast-paced environment.
- Strong communication skills and the ability to articulate complex technical concepts to non-technical stakeholders.
- A proactive mindset, with a passion for continuous learning and keeping up with the latest technologies.
Application Closing Date
Not Specified.
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2). Senior Associate, Chargeback & Refunds
Location: Lekki, Lagos (Hybrid)
Employment Type: Full-time
The Role
- We’re looking for a Senior Associate, Chargeback & Refunds to join our Global Operations team.
- You’ll join a team that takes responsibility for identifying and reporting issues and following up on corrective actions to resolve differences and deficiencies.
- The right candidate for this role would have a solid understanding of card network rules, dispute & fraud monitoring programs, fines assessment, and dispute remediation strategies and best practices.
Responsibilities
Responsibilities include but are not limited to:
- Processing and disputing chargebacks and refund inquiries to recover funds – including investigations of chargebacks and communications with external partners
- Analyzing information, thinking through difficult problems, and making critical decisions based on limited information
- Tracking and providing statistics on chargebacks and refunds for the Finance Team
- Tracking and maintaining fraud incident reports and other related analyzes
- Making certain that all chargeback activities are handled in accordance with regulatory requirements
- Reporting on Fraudulent vs Service related chargebacks, refunds, actions taken, and results obtained
- Communicating with our Payment Processors/Partners on our external partner’s queries
- Compiling the figures from various databases to build the team’s monthly chargeback report.
- Validating chargeback reports by utilizing internal and external systems
- Providing relevant internal teams/stakeholders with transactions that have come back as chargeback or refund
- Participate in monthly, quarterly, and annual business reviews for the Compliance team.
- Ensure personal information of customers, employees, and other individuals the company conducts business with is processed and protected in line with applicable data privacy policies, privacy laws, and global best practices
- Any other duties assigned
Required Competency and Skillset to be a waiver
- Bachelor’s Degree in Finance, Business Administration or a related field
- Minimum of 5 years of working experience in dispute/chargeback mitigation within the payments, fintech, or financial service spaces.
- High attention to detail, well organized, and excellent analytical skills.
- Strong Excel skills, ability to handle large amounts of data and to compile detailed reports.
- Ability to adapt to change quickly and multi-task.
- Client engagement experience
- Ability to work as part of a team and manage projects
You’ll love this job if you:
- Have an intellectual curiosity about payments and technology
- Have high aptitude to quickly understand customer use cases and requirements
- Have the ability to drive cross-functional teams from ideation to solution
- Have the ability to manage proactive and reactive tasks effectively
- Are self-driven, self-starter, extremely passionate, goal-getter
- Are passionate about process improvements
- Are comfortable managing relationships within every aspect of the organization from senior executives to engineers
- Embrace the challenge of managing multiple activities simultaneously
- Are comfortable working in ambiguity and the constant change of life at a startup experiencing hyper growth
Application Closing Date
Not Specified.
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3). Senior Frontend Engineer, F4B (Vue.JS)
Location: Lekki, Lagos (Hybrid)
Employment Type: Full-time
Description
- We are looking for driven, passionate and committed individuals to join the team as we grow and expand across Africa and beyond. As a Senior Front End Engineer, you will play a crucial role in developing innovative and cutting-edge user interfaces for our products.
- You will work closely with cross-functional teams including product managers, designers, and backend engineers to create exceptional user experiences.
Principal Duties and Responsibilities
- Develop and implement high-quality, responsive, and interactive front-end solutions for our products, using the latest web technologies, including JavaScript frameworks such as Vue Js.
- Collaborate with product managers and designers to understand requirements and translate them into functional and visually appealing user interfaces.
- Participate in the entire software development lifecycle, from design and implementation to testing and deployment, ensuring high code quality, performance, and scalability.
- Conduct code reviews, provide constructive feedback, and mentor junior engineers to foster a culture of continuous improvement and growth.
- Should be able to work autonomously, take initiative on daily tasks
- Stay up-to-date with the latest front-end development trends, tools, and best practices, and proactively recommend innovative solutions to enhance user experiences and drive product innovation.
- Work closely with backend engineers to integrate front-end components with server-side logic, APIs, and databases, ensuring seamless data flow and optimal performance.
- Optimize web applications for maximum speed and scalability, ensuring a smooth and efficient user experience across different devices and browsers.
- Collaborate with cross-functional teams to identify and resolve technical challenges, troubleshoot issues, and implement solutions in a timely manner.
- Creating technical reports on feature implementations
- Research on existing/new product features and areas of improvement
- Commitment to creating and maintaining secure coding practices (and standards)
- Providing support for product features (when needed)
- Ensure personal information of customers, employees, and other individuals the company conducts business with is processed and protected in line with applicable data privacy policies, privacy laws, and global best practices.
- Perform any other duties that may be assigned
Competency and Skill Requirements
- 5-9 years of professional experience as a Front-End Engineer preferably in the fintech or financial services industry; with a proven track record of delivering high-quality web applications.
- Strong proficiency in JavaScript, and modern front-end frameworks ( Vue.js). Typescript is a plus.
- Experience with responsive web design and mobile-first development principles.
- Solid understanding of web performance optimization techniques and best practices.
- Proficient with version control systems (e.g., Git) and front-end build tools (e.g., Webpack, Gulp, or Grunt).
- Experience with unit testing frameworks (e.g., Jest, Enzyme, or Jasmine) and test-driven development practices.
- Strong problem-solving skills and the ability to work independently as well as collaboratively in a fast-paced, agile environment.
- Excellent communication and interpersonal skills, with the ability to effectively articulate technical concepts to non-technical stakeholders.
Application Closing Date
Not Specified.
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4). Java Backend Engineer – Talent Pipeline Requisition
Location: Lekki, Lagos (Hybrid)
Employment Type: Full-time
Description
- We are building a pipeline of experienced Java Backend Engineers for future opportunities within Flutterwave.
- As a Java Backend Engineer, you will work on developing, scaling, and maintaining high-performance backend services that power our cutting-edge payment systems. While this is not an immediate hire, we are actively seeking talented individuals to engage with for future roles.
Key Responsibilities
- Research and implement best practices technology frameworks/capability models that will control costs, provide higher quality, and/or increase reliability
- Research and stay abreast of the latest technology infrastructure and processes in the payment industry
- Design, develop and deliver code that can support new product features/enhancements in an agile environment
- Develop customer-facing applications using RESTful APIs
- Create database schemas that represent and support new products/ enhancements
- Maintain quality and ensure optimum performance of developed applications.
- Collaborate in design and development with the rest of the team.
- Maintain code integrity, organization, versioning, and apply object-oriented design principles
- Carry out unit tests of developed applications as well as set up automated testing of applications to ensure correctness, robustness, and scalability
- Maintain code and application security at all times. Ensure data protection.
- Develop applications in back-end programming languages like Java, PHP as well as web technologies such as HTML, CSS, JavaScript
- Ensure personal information of customers, employees, and other individuals the company conducts business with is processed and protected in line with applicable data privacy policies, privacy laws, and global best practices.
Qualifications
- 7+ years of experience as a Java Backend Engineer.
- Core Java
- Java SE & Java EE: In-depth understanding of core Java concepts for building enterprise-level applications
Java Frameworks and Libraries:
- Spring Framework: Hands-on experience with Spring Boot, Spring MVC, Spring Data, Spring Security, and Spring Cloud.
- Hibernate & JPA: Proficient in ORM for database access and persistence management
- Microservices: Experienced in building microservices using frameworks like Spring Boot, Spring Cloud, and other modern microservice architectures.
- Web Services: Experienced in building RESTful web services.
Software Architecture and Design:
- Design Patterns: Good knowledge of design patterns and their use in building Java applications.
- Architecture: Experienced in designing enterprise architecture patterns
- Event-Driven Architecture: Knowledge of event-based systems using Kafka, SQS, SNS, or similar messaging frameworks.
- Cloud-Native Design: Experience with cloud implementation for platforms like AWS and Azure.
Database Skills:
- Relational Databases: Strong experience with SQL and NoSQL databases
Security:
- Application Security: Understanding of security concepts and vulnerability handling
Distributed Systems and Scalability:
- Concurrency & Multithreading: Experienced in writing highly efficient and concurrent applications.
- APIs and Integration: Experienced in API design, inter-platform communication, and integration of third-party systems.
Application Testing:
- Unit Testing: Expertise with Java testing frameworks like JUnit, TestNG, and Mockito for writing and running unit test.
Nice to Have:
Agile Methodologies:
- Scrum/Kanban: Proficiency in Agile methodologies like Scrum and Kanban as well as collaboration tools like Jira, Confluence
Version Control:
- Git: Expertise in Git, including branching strategies, pull requests, code review workflows, and resolving merge conflicts.
- Version Control Workflows: Knowledge of different Git workflows and best practices for managing code.
Application Closing Date
Not Specified.
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5). Senior Associate, AML Monitoring & Reporting
Location: Lekki, Lagos
Employment Type: Full-time
Job Description
- The AML Monitoring and Reporting Senior Associate will conduct case investigations in accordance with the company’s Anti-Money Laundering (“AML”) and Counter Terrorism Financing (“CTF”) policies for both enterprise and SMB (business and consumer) customer segments.
- The AML Monitoring and Reporting Associate is responsible for overseeing case investigations for potentially suspicious activity, including fraud.
- The AML Monitoring and Reporting Senior Associate will ensure potentially reportable activity is escalated for appropriate action to the relevant Money Laundering Reporting Officers in the various jurisdictions in which Flutterwave operates, in line with local regulatory requirements as well as Flutterwave policy and procedure. This role reports to the AML Monitoring and Reporting Manager.
Responsibilities
- Review and investigate cases containing potentially suspicious activity, including fraud. Conduct a review of internal systems and open source research to determine whether the activity has an apparent legitimate purpose or may require escalation to a local Money Laundering Reporting Officer. Draft case narratives clearly articulating the rationale of the decision and attach supporting documentation in accordance with policy and procedures.
- Complete investigations accurately and in a timely manner. Adhere to Key Performance Indicators and established Service Level Agreements.
- Understand and identify red flags and indicia of suspicious activity, including fraud. Understand how Flutterwave products and services are used and identify anomalies.
- Request and manage Requests for Information (RFIs) to the customer to provide additional context for transactions, which may assist an investigation decision.
- Demonstrate expertise and proficiency in the execution of procedures and understand of red flags / suspicious typologies.
- Communicate with and provide feedback to transaction monitoring units in the first line conducting initial alert reviews to facilitate consistent and quality execution of Transaction Monitoring and Investigation procedures. Identify and suggest potential training opportunities for first line transaction monitoring analysts, as warranted.
- Assist the AML Monitoring and Reporting Manager with department-wide performance reporting as required.
- Recommend strategies to enhance the efficiency and effectiveness of the implementation of the Transaction Monitoring and Investigations process.
- Stay updated on the latest regulatory developments and changes in AML/CTF and Fraud requirements.
- Identify and escalate trends in potentially suspicious activity to the AML Monitoring and Reporting Manager. Identify where activity may require escalation to other leadership, such as activity necessitating escalation to the sanctions officer or Risk.
Requirements
- Bachelor’s Degree in Financial Management or Investment Management, Business Management, Commerce, Commerce in Business Innovation and Entrepreneurship, or a related field. Advanced degree preferred.
- Minimum of four (4) years of experience in in a similar role, preferably in the payment industry. Specific experience assessing and reviewing system generated and manual AML/Fraud alerts and/or escalations/SAR write-ups for potentially suspicious activity is a must.
- Strong understanding of the legal, corporate governance, and regulatory environment related to investigation and filing of potentially suspicious activity and jurisdiction specific regulations related to Anti-Money Laundering Investigations.
- Ability to detect and mitigate red flags for potential financial crime, including money laundering, terrorism financing activities and Counter Proliferation Financing and Fraud as it appears in transactional data.
- Ability to work effectively and drive results in a fast-paced environment.
- Strong problem-solving skills and the ability to make sound decisions.
- Proficiency in Microsoft Excel.
- Effective oral and written communication skills, including ability to develop clear and direct case narratives.
- Ability to manage and prioritize several tasks simultaneously and autonomously.
- Professional certifications such as Certified Anti-Money Laundering Specialist (CAMS) are a bonus.
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should use the links below to apply:
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