Matatu operators from Thika, who serve routes as far as Nairobi, have threatened to strike due to increased fees and alleged harassment by Kiambu County officials. Speaking at a press briefing, the operators demanded that the county government urgently address their concerns or face a possible disruption in operations. Their grievances center around new levies and fees that they say were introduced without consultation, violating the need for public participation in policymaking.

The operators cited a steep fee increase of 84%, with payments rising from Ksh1,900 to Ksh3,500. They argued that the hike imposes an undue burden given the current economic challenges. Additionally, the county’s new Ksh50,000 re-registration fee for stages where matatus have long operated was called unfair, as this cost was not included in their initial licensing agreements. They also protested a new advertisement tax for billboards and signage, which they consider extortionate, claiming they don’t engage in commercial advertising but only provide directions to passengers.

Another frustration voiced was the poor road conditions on the Thika-Gatitu route. Frequent repairs due to potholes are increasing operational costs, adding to the financial strain of the new fees. The operators appealed to the Kiambu County government to reconsider the changes and hold discussions with all stakeholders as Thika town undergoes its planned transformation into a smart city.